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Terms of Service

Last updated: November 2026

Acceptance of terms

By accessing or using Chessido, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use the platform.

Description of service

Chessido is a chess academy management platform that provides tools for coaches to manage students, run live classrooms, assign puzzles and homework, and track progress. Students access the platform through coach-issued credentials.

Account responsibilities

You are responsible for maintaining the confidentiality of your account credentials and all activities that occur under your account. Coaches are responsible for their students' use of the platform.

Acceptable use

You agree not to:

  • Use Chessido for any unlawful purpose
  • Share student credentials without proper consent
  • Attempt to access accounts that are not yours
  • Reverse engineer or interfere with the platform's operation
  • Use the platform to harass, abuse, or harm others
  • Upload or share material you do not have the right to use, such as paid courses, books or databases copied from other sources

Intellectual property

Chessido and its original content, features, and functionality are owned by Chessido and are protected by applicable intellectual property laws. You retain ownership of content you create on the platform.

Content you upload

Coaches, academies and students can upload their own material to Chessido, such as PGN files, games, puzzles, studies, documents and images. You are responsible for what you upload. By uploading it, you confirm that you own it or have permission to use it, and that sharing it with your students does not infringe anyone else's rights. Chessido does not review uploads in advance and does not claim ownership of them; we store and display them only to provide the service to you and the people you share them with.

Copyright complaints

If you believe material on Chessido infringes your copyright, email us at team@chessido.kids with the subject "Copyright complaint" and include:

  • Your name and contact details, and whether you are the owner or act for the owner
  • A description of the work you believe is being infringed
  • Where the material appears on Chessido (for example the academy name, page or file name)
  • A statement that you believe in good faith the use is not authorised, and that your complaint is accurate

We will review valid complaints promptly and remove or disable access to infringing material, and we may suspend accounts that repeatedly upload infringing material.

Student data

Coaches are responsible for obtaining appropriate consent for adding students to the platform and for complying with applicable student privacy laws (such as COPPA, FERPA, or local equivalents) in their jurisdiction.

Service availability

We strive to maintain high availability but cannot guarantee uninterrupted service. We may perform maintenance, updates, or modifications that temporarily affect service availability.

Limitation of liability

Chessido is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the platform.

Termination

We reserve the right to suspend or terminate accounts that violate these terms. You may close your account at any time by contacting us.

Changes to terms

We may update these terms from time to time. Continued use of Chessido after changes constitutes acceptance of the revised terms.

Grievance officer

In line with India's Information Technology Act, 2000 and the rules made under it, complaints about content on Chessido can be sent to our grievance officer, Rahul Ravikumar, at team@chessido.kids. We will acknowledge a complaint within 24 hours and aim to resolve it within 15 days.

Contact

Questions about these terms? Reach us at team@chessido.kids.

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